THE ENTIRE CUSTOMER JOURNEY, RIGHT AT YOUR FINGERTIPS.
Running a successful business is no easy task, and forming and maintaining relationships with customers is one of the most important aspects. Without positive relationships, it’s hard to thrive in any industry and long-term success can be jeopardized. When customer engagement, marketing campaigns, data analysis and more all happen simultaneously, you need a powerful Customer Relationship Management (CRM) solution to bring all these functions together in one unified place.
Highly scalable and customizable, a CRM solution allows businesses to gain actionable customer insights with a back-end analytical engine, view business opportunities with predictive analytics, streamline operations and personalize customer service based on the customer’s known history and prior interactions with your business. It accelerates customer engagement, delivers an enriched customer experience, and increases profitability in your sales, marketing, and service divisions.
Put the customer at the heart of your business.
Follow serenely your daily business opportunities and more with …
A completely customizable CRM platform that collects every bit of critical information across marketing, sales and service. It delivers all this value through a modern personalized user experience and is optimized for use on devices individuals use every day. ►
« It is six to seven times more expensive to acquire a new customer
than to keep an existing one. »Forbes / June 2017
Discover some companies who have chosen the Sugar expertise of PIXELIXIR.
In order to optimize their administrative efficiency, the companies decided to acquire a solution that fits in with the software packages listed under the name “CRM: Commercial Management” also linked to a “GED: Electronic Document Management”. This product will be used by the Haelterman family’s companies including HLS (Ternat, Sud et West), CISA, CDN over a first phase.
Considering its continuous success and reinforcement of the work force thanks to the arrival of new colleagues, Datacenter Luxembourg’s sales team wanted to be equipped with an efficient and open commercial management tool in order to improve the sales process and the customer engagement across the company.
As soon as your sales team is free to sell instead of updating data, they can put in 25 percent more time with customers.”T. A., Marketing Manager / PIXELIXIR