Our IT experts are ready to tackle any of your infrastructure management issues, any time.
From our IT support center, we guarantee three levels of support, in four languages (English, French, Dutch, German). Our first and second level line team work together with our experts and use our experience-driven helpdesk tool and our continuously enriched knowledge database. Standard procedures and daily reporting make sure we reach our SLA.
On a daily basis:
- we support your staff and make sure they can focus on their business;
- we manage your infrastructure, software and hardware;
- we monitor your network, servers, mobile devices, firewall, anti-virus, backups, ...
- we investigate and, in a proactive way, make proposals to improve your IT infrastructure (more info in our managed services offer)
You run a critical business online? Ask our specific offer for 24/7 high level support and check our cloud hosting solutions.