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Plastics Europe

As needs were complex and IT workforce resources limited, Plastics Europe needed extra support to deal with the IT management on the whole, including firewall and back-up issues to work out.

 
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With PIXELIXIR's offer of managed services, you get access to high-quality and specialised services at a cost-effective price.

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What is it?

Managed Services is one of the best model to adopt for technology outsourcing if you have a long term outlook. The advantages of this governance model are:

  • Since delivery and management of stakeholder expectations are the responsibility of the vendor, the client organization can fully focus on their core strategic initiatives.
  • Vendors can be more independent and can have a relatively interference-free management of the project.
  • It enables vendors to make long term strategic investments. That should indirectly benefit the client organization.
  • Vendors also bring their best practices into the project. The key processes are improved by their return of experience.
  • Compared with Staff Augmentation, the SLA driven approach can, to a great extent, put to rest clients’ worries about management of stakeholder expectations.
  • SLA driven approach can also result in key process improvements delivering significant, measurable benefits to the client organization.
  • Knowledge retention becomes more streamlined and sustainable.

Our managed services offer

Our team covers the whole process of IT infrastructure management:

  • infrastructure, security and performance audits.
  • migration or upgrade of existing OS and/or mailing platform.
  • server clustering.
  • performance tuning.
  • tailor-made training provided by Certified IBM Notes Instructors.
  • mobilization of your users with our Access Everywhere Anytime program and our partners' solutions (IBM Traveler, RIM Blackberry, CommonTime ...).
  • technical monitoring.
  • backup, archiving,...  data protection strategies.
  • firewall, anti-spam, ... security strategies and appliances.

and gathers various technical competencies:

  • Citrix
  • VMWare
  • Exchange
  • IBM Lotus Domino
  • IBM Websphere
  • Google
  • Office365
  • ...