With PIXELIXIR's offer of managed services, you get access to high-quality and specialised services at a cost-effective price.
What is it?
Managed Services is one of the best model to adopt for technology outsourcing if you have a long term outlook. The advantages of this governance model are:
- Since delivery and management of stakeholder expectations are the responsibility of the vendor, the client organization can fully focus on their core strategic initiatives.
- Vendors can be more independent and can have a relatively interference-free management of the project.
- It enables vendors to make long term strategic investments. That should indirectly benefit the client organization.
- Vendors also bring their best practices into the project. The key processes are improved by their return of experience.
- Compared with Staff Augmentation, the SLA driven approach can, to a great extent, put to rest clients’ worries about management of stakeholder expectations.
- SLA driven approach can also result in key process improvements delivering significant, measurable benefits to the client organization.
- Knowledge retention becomes more streamlined and sustainable.
Our managed services offer
Our team covers the whole process of IT infrastructure management:
- infrastructure, security and performance audits.
- migration or upgrade of existing OS and/or mailing platform.
- server clustering.
- performance tuning.
- tailor-made training provided by Certified IBM Notes Instructors.
- mobilization of your users with our Access Everywhere Anytime program and our partners' solutions (IBM Traveler, RIM Blackberry, CommonTime ...).
- technical monitoring.
- backup, archiving,... data protection strategies.
- firewall, anti-spam, ... security strategies and appliances.
and gathers various technical competencies:
- IBM Lotus Domino
- IBM Websphere