IBM Watson Explorer is a cognitive exploration solution that combines search and content analytics with unique cognitive computing capabilities to help users find and understand the information they need to work more efficiently and make better, more confident decisions.
With IBM Watson Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI.
Our clients have used Watson Explorer to understand 100 percent of incoming calls and emails, improving the quality of information and their ability to use that information.
Built-in cognitive capabilities — powered by machine learning models, natural language processing and next-generation APIs — can unlock value from all your data and help you gain secure 360-degree view of customers, in context, to create better experiences for your customers.
Explores/presents relevant data/analytics
• Access enterprise, cloud & external data.• View data, analytics & cognitive insights in 1 place. • Create apps that pull in multiple data sources.
IBM Watson Explorer Deep Analytics Edition – Introduction to Search :
Analyzes information to reveal insights
• Analyze unstructured data to reveal new insights. • Reveal trends & patterns hidden in unstructured content. • Get information tailored to business needs.
IBM Watson Explorer Deep Analytics Edition – Introduction to Content Mining :
Interprets information with Watson APIs
• Integrate Watson cognitive APIs.• Help employees understand content. • Make better business decisions.
In action – Twitter data analysis with IBM Watson Explorer (Unstructured Text Analysis) :
What can Watson Explorer do for you ?
A mountain of data – 80% of which is unstructured and unusable – stands between you and your customers.IBM Watson Explorer is the cognitive assistant that quickly analyzed understand all your information, delivering fast comprehensive insights and advice that can revolutionize dramaticaly the way you do business.
See how industries have used Watson Explorer to analyze with confidence:
Banking and Finance: Leading international Global bank with more than €185T in assets.
As services expanded, customer queries became more complicated, making it difficult for agents to find answers.
Watson Explorer reduced call-handling by 6% due to instant revenant information from manuals, FAQs and other documents.
Insurance: Worldwide life insurance company with €7.4B revenue.
Handwritten, non-standard names of diseases and surgeries on claim forms were difficult to read, making claims processing time intensive.
Watson Explorer decreased analysis time by 80% so employees can monitor more sources, better understand customers, and improve quality.
Manufacturing: International auto company with annual revenue of €200B.
Quality assurance employees spent up to 3 hours a day reviewing safety reports, feedback, and claims.
Using Watson Explorer :
• Increased coding accuracy by 90%.
• Reduced claims processor workloads by 30 %.
• Decreased mistakenly unpaid claims by 20%.
Try IBM Watson Explorer for free
A smart, simple way to mine and explore all your unstructured data with powerful text analytics and machine learning.
Read the white paper to learn how to …
leverage the power of machine learning to discover deep insights from a your data, gain actionable advice and build cognitive solutions in minutes.
Connect right now employees and customers with the right information and insights while maintaining data security. Deliver timely solutions required by your customers and stakeholders.opt for the best choice for mining and exploring your data
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